Burger King Crew Manager

Job Description:

A Restaurant Manager has the responsibility of overseeing all aspects of a restaurant, including staffing, customer service, and financial performance. They perform hands-on work, work closely with the above-store team, and serve as a role model in developing talent within the team.

Vital requirements embody, though are not limited to:

• Ensuring compliance with brand standards and labor laws requires the supervision and instruction of restaurant staff.
• Directs the staffing efforts, identifies skilled recruits, and develops in-house candidates for managerial positions.
• Employees in this workplace are appreciated and valued by management, who hold them accountable for delivering excellent service and top-quality food. At the same time, they receive recognition for their valuable contributions to the company's success.
• Projects a positive brand image by implementing sanitation measures, regular maintenance, and complying with food safety standards.
• Analyzes the operational and financial performance, distinguishes trends, and implements strategies to foster persistent sales growth.
• Guarantees the proper implementation of cash handling policies throughout the store.
• Analyzes the merits and demerits of fiscal decisions, keeps an eye on expenditures, and follows through with budgetary goals.
• Reveals self-awareness, encourages peers, and nurtures a cooperative environment for team members.
• Plans and executes shift operations proficiently, emphasizing the importance of cost control and a strong team dynamic.
• Projects kindness and fairness while identifying and building abilities for future job positions.
• Supervises restaurant activities, including staffing, material procurement, and executive duties.
• The main focus is on continuous improvement, scrutiny of operational practices, and timely resolution of guest issues.
• Deals with guests, addresses their problems and inquiries, resolving any issues for a positive outcome and effective guest satisfaction.
• Realizes the weight that comes with job tasks and their influence over the guests, the team members, and the smooth running of the restaurant.
• Upholds the brand's image by ensuring that service, food quality, and safety standards are followed.
• Inspires and coaches the staff, ensuring that they abide by safety and quality guidelines, and maintain a safe environment for guests and staff.
• Added tasks as allotted.

To be successful, you need to be able to manage your time effectively. Time is a valuable resource, and wasting it can be costly. Successful people prioritize their work, delegate tasks when necessary, and are efficient in their use of time:

• Participants must be at least 18 years old.
• The eligibility prerequisite for this role is either a high school education or relevant experience in restaurant management.
• A good command of the English language is vital, and comprehension of Spanish is a valuable skill. Fundamental prerequisites involve proficiency in reading, writing, arithmetic, and computer/POS operations.
• Utilizing my expertise in P&L, I have previously served as an Assistant Manager/Burger King Crew Manager in the customer service industry.
• A talent for leading by example and staying calm, professional, and poised even in the face of adversity, showcasing exceptional leadership capabilities.
• The skill to manage confidential information with discretion while simultaneously engaging the right supporters when required is essential.
• The willingness to discover all areas of eatery duties and the ability to handle different roles
• A comprehensive understanding of performance metrics, management systems, and product specifications is essential for success in the Food & Beverage industry.
• Possesses exceptional expertise in all aspects of food creation, production, and shipment. Displays an outstanding grasp of all necessary food safety and handling protocols.
• Presenting a constructive mentality and an authentic inclination towards delighting others and providing support.
• The talent to provide others with courtesy and compassion.
• Possesses impressive communication skills, particularly in the areas of verbal communication in Spanish and/or English.
• Self-motivated and action-oriented.
• A receptive approach to gaining insights and understanding.
• Taking responsibility for one's mistakes, admitting fault, and finding a solution is laudable.
• Punctuality and consistency when showing up for scheduled shifts exhibit dependability and a strong sense of responsibility.
• It is necessary for employees to have access to dependable transportation for commuting to work and attending company events scheduled outside the office.
• A necessary requirement for the position is the capacity to work various days and times, including evenings, weekends, and holidays.
• The expectation for the role is to work no less than 50 hours per week.
• The position entails the capacity to move, lift, stack, and transport cartons weighing up to 50 pounds, to and from shelves at different heights. This role involves prolonged standing periods, squatting, or stooping frequently to reach items on the ground or lower shelves. Regular overhead, forward, and under-reaching beyond shelves, tables, kitchen equipment, and counters are expected. This position requires recurring tasks such as bending, wiping, sweeping, and mopping. Temperature variations are prevalent in areas such as the cooler, freezer, and cooking sections of the restaurant. The position also involves potential exposure to hazards like accidents due to slips, falls, cuts, abrasions, and burns.
• Providing Supportive Measures: Reasonable accommodations may be introduced to offer supportive measures to job seekers with disabilities for successful employment prospects.

Clear Communication: We ensure that communication with our clients is clear and concise, ensuring that we exceed their expectations of service:

• A lucrative compensation package consisting of a market-competitive salary and a well-structured bonus program, aimed at boosting employee engagement and productivity
• In a 401(k) with company match plan, the employer matches a percentage of the employee's contributions up to a certain limit
• Insurance plans for healthcare, dentistry, and eye examinations
• Paid time off
• Successful leaders often attribute their achievement to their ongoing commitment to career and leadership development
• Scholarship opportunities
• People-first culture
• Authentic, values-based leadership

About the Company:

At Rackson, our dedication to values-based leadership and sound growth strategies solidifies our position as one of the top QSR operators in the US. Our company culture prioritizes the well-being of our people, making us a fantastic choice for anyone seeking a fulfilling career. Join our all-star team today!